Privacy Policy

At Shopzaan, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website shopzaan.com or contact us via WhatsApp, phone, or email. By using our services, you consent to the data practices outlined in this policy.

1. Information We Collect

We collect different types of information to provide and improve our services, including:

a) Personal Information (provided voluntarily by you):

• Name, phone number, email address, and any other details shared via WhatsApp, phone calls, or email.

• Order details, customization preferences, and shipping addresses.

b) Non-Personal Information (collected automatically):

• IP address, browser type, and device information.

• Cookies and tracking technologies for website functionality and analytics.

2. How We Use Your Information

We use the information we collect to:

✔ Process orders, manage inquiries, and provide customer support.

✔ Communicate with you via WhatsApp, phone, or email regarding your orders or promotional updates.

✔ Improve website functionality and enhance user experience.

✔ Comply with legal and regulatory requirements.

3. How We Protect Your Information

We implement appropriate security measures to protect your data from unauthorized access, disclosure, or misuse. However, no online transaction is 100% secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, rent, or trade your personal data. We only share information in the following cases:

Service Providers: Third-party logistics or payment providers that assist with order fulfillment.

Legal Compliance: If required by law, we may disclose information to authorities.

5. Cookies and Tracking Technologies

Our website may use cookies to enhance user experience, analyze traffic, and store preferences. You can modify your browser settings to decline cookies, but this may affect site functionality.

6. Data Retention

We retain your information only for as long as necessary to provide our services and comply with legal obligations.

7. Your Rights

Depending on your location, you may have rights regarding your personal data, including:

Access & Correction: You can request a copy of your personal data and correct inaccuracies.

Opt-Out: You can unsubscribe from marketing emails or request data deletion.

To exercise these rights, contact us at info@shopzaan.com.

8. Third-Party Links

Our website may contain links to third-party sites (e.g., social media, payment platforms). We are not responsible for their privacy practices. Please review their privacy policies before providing any information.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted with an updated effective date. Continued use of our website and services after changes means you accept the revised policy.

10. Contact Us

For any privacy-related inquiries, please contact us:

📧 Email: info@shopzaan.com

📞 WhatsApp/Call: +1 416 616 9333

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